Website Privacy

Effective Date:

October 1, 2026

This Website Privacy Policy explains how information is collected, used, and handled when you visit joannapoppink.com or contact me through this website. It applies to this website only. If you become a client, your health information is protected under my Notice of Privacy Practices, which I provide separately.

Information You Provide

If you use the contact form, you provide your first name, email address, and whatever information you choose to include in your message.

The contact form is intended for initial inquiries and consultation scheduling. Please do not include clinical information in the contact form.

You may also contact me directly by email. Please keep in mind that ordinary email is also not a secure way to send clinical information.

How I Use Information You Provide

I use information submitted through the website to respond to your inquiry, communicate with you, and, when appropriate, arrange a consultation.

I do not sell personal information collected through this website.

I do not use information submitted through the contact form for advertising or marketing.

Contact Form and Retention

The website contact form is operated through Convert Forms, a Joomla extension.

When you submit the form, the information is sent to me by email. A copy is also temporarily stored in the website's database.

Information transmitted through the contact form is encrypted in transit through HTTPS.

Contact-form submissions stored in the website database are automatically deleted after 30 days.

The email copy sent to me is maintained separately from the website database and is not subject to the website's 30-day automatic deletion process.

Information Collected Automatically

Like most websites, this site collects limited technical information when you visit.

The website uses 4Analytics, an analytics system that operates on the site's own server. It may collect information such as your country, region and city, device type, operating system, browser, and language.

The contact form does not store your IP address. 4Analytics does not store your IP address.

The web server keeps standard access logs, which record your IP address, browser type, the pages requested, and the time of each request. These logs are used only for website security, operation, and troubleshooting, and are automatically deleted, usually within 30 to 60 days.

The website does not use Google Analytics.

Cookies and Online Tracking

The website uses cookies necessary for its operation and security.

Joomla uses a session cookie to support the operation of the website. It is deleted when you close your browser.

If you submit the contact form, the form software sets a cookie containing a random identifier. It is used only by the form and not for advertising or tracking.

Cloudflare may also use cookies for security purposes.

The site does not use advertising or tracking pixels.

This website does not track visitors across other websites, so it does not change its behavior in response to browser "Do Not Track" or Global Privacy Control signals.

Spam and Security Protection

The contact form uses Cloudflare Turnstile to help protect the website from spam and automated submissions.

Cloudflare also provides security and performance services for the website.

Service Providers

The website is hosted and maintained by Cybersalt.

Cybersalt may have access to website systems and information as necessary to host, maintain, secure, and support the website.

Cloudflare provides security and performance services and therefore receives certain technical information when visitors access the site.

No outside advertising service receives information from the contact form.

External Links

This website contains links to other websites. If you choose to follow an external link, the privacy practices of that website apply.

I am not responsible for the privacy practices or content of other websites.

Children

This website is not directed to children under 13, and I do not knowingly collect information from them.

Accessing, Correcting, or Deleting Information You Provided

If you would like to ask about personal information you submitted through this website, or request that it be corrected or deleted when reasonably possible, you may contact me at the email address below.

Because contact-form submissions stored in the website database are automatically deleted after 30 days, some information may no longer be available there.

Security

Reasonable measures are used to protect information transmitted through and maintained by the website. The website uses HTTPS encryption, and Cloudflare provides additional security services.

No method of transmitting or storing information electronically can be guaranteed to be completely secure.

For this reason, please do not use the website contact form or email to send clinical or other sensitive information.

Changes to This Policy

I may revise this Website Privacy Policy if the website, its services, or applicable privacy requirements change.

Material changes will be reflected in the policy posted on this website. The effective date at the top of the page will indicate when the current policy took effect.